Our Team 2019-02-15T15:31:49+00:00


We’re TQMI, and we’re passionate about people
and transforming organisations in to amazing places to work.

About TQMI

Employee Experience is a unique process so we’ve built a unique team with a set of skills and experience to deliver it. We have specialists in employee experience, business improvement, brand strategy, customer experience development, project management, process change, innovation and communication. We are a mix of analytics, creativity, process and imagination – an essential mix that’ll help you deliver a distinctive employee experience.

Our Valuable Team Members

Siobhan Doran
Siobhan DoranDirector
Siobhan is extremely passionate about people. Her motivation is all about making your organisation a happier and better place through positive culture change. She loves to remove barriers, break down silos and rid day-to-day frustrations from the workplace.
Peter Murray
Peter MurrayImprovement Consultant
Peter has a strong public sector background. He was the Assistant Chief Executive of Merseyside Probation Trust and the Director of Transformation for the Merseyside Community Rehabilitation Company before moving to TQMI.
Joe Lambert
Joe LambertImprovement Consultant
Joe has an impressive and diverse background that includes manufacturing, retail, care homes and the financial services. Joe is a passionate EX advocate who takes great pleasure in seeing your happiness increase through successful improvement programmes.
John Carson
John CarsonChairman
John is the Chairman and one of the original founders of TQMI. With over 30 years of experience John has worked across many industry sectors from the public sector to the private sector.
Andrew Stothart
Andrew StothartCustomer Experience Consultant
With over 30 years of brand experience both on the client and agency side, what gets him up every morning is a passion for helping clients grow through building genuinely differentiated brands that deliver an experience that’s irresistible
Gary Moss
Gary MossCustomer Experience Consultant
Gary has over 20 years of brand experience both on the client and agency side. He loves finding out what people are really thinking and turning this knowledge into compelling propositions that succeed in the real world.
Paul Morris
Paul MorrisCustomer Experience Consultant
Paul has a customer experience and operational leadership background. Paul was the Head of Customer Experience Design at Virgin Media. He is a specialist in designing and implementing brand enhancing customer journeys that deliver commercial results.
Emma Titchener
Emma TitchenerInnovation Consultant
Emma had a very successful marketing career spanning many different industries. This enables her to truly understand, and help overcome, the challenges you face in developing a winning employee experience.
Andy Slinger
Andy SlingerInnovation Consultant
Andy has over 15 years in advertising and innovation consultancies. He’s happiest when operationalising brands, creating ideas that excite staff, delight customers and bring the brand to life through employee experience.
Angela Milnes
Angela MilnesOffice Manager
Angela is TQMI’s office and accounts administrator. With her super human attention to detail, diligence and multi-tasking capabilities Angela provides TQMI with a support function that runs smoothly.
Andrew Leong
Andrew LeongHead of Sales and Marketing / Continuous Improvement Specialist
Andrew is our sales and marketing guy. He makes sure that you know we exist and that you have an awesome customer experience with us. He also jumps on improvement projects.