TQMI Homepage
TQMI Homepage
Case Studies

It's often interesting to see how others have implemented improvements, especially the lessons learnt and the benefits achieved. Success for one organisation does not guarantee universal application but it is a good indication of what can be done.

Click the links here to read about real world application of improvement techniques.


Client/Subject Sector     Case Study
Bibby Distribution
Bibby Delivers - Continuous Improvement in Action
Private >>
CGG
"Knowing your strategy is working"
Private >>
Claims Processing Company
Enhancing Customer Service using "Lean Manufacturing" techniques
Private >>
Cumbria Criminal Justice Intervention Programme
Improving the Pathways of Care for Drug User Offenders
Public >>
Cumbria Probation Service
Meteoric Rise in Probation Performance
Public >>
DASA
Customer Focus in the Public Sector
Public >>
General - Private
Bug to Butterfly - ISO9001 Comes of Age
Private >>
General - Private
Rapidly Improving a banks Business Credit Process
Private >>
General - Private
The Five Enemies of Change
Private >>
General - Private
Aligning Your Culture
Private >>
General - Private
Career Development Centres
Private >>
Haydock Park
"Serious sport - serious fun"
Private >>
Hexcel Composites
Rapid Changeover - one key to improved productivity.
Private >>
Hoya
Speeding up the changeover process generates significant additional capacity
Private >>
Intervention Board
Process Management at the Intervention Board
Public >>
Jersey Police
Performance Management in the Police
Public >>
Leaderflush Shapland
Addressing the need to reduce waste and hence influence company culture.
Private >>
Local Government
Focus on Excellence across Local Government
Public >>
Metropolitan Police Service
The Kaizen Blitz Approach to Improvement
Public >>
Metropolitan Police Service
How to get "Lean" in Four Days
Public >>
National Probation Service
Probation Demonstrates significant improvement in sickness absence performance
Public >>
National Probation Service
Towards Excellence in the Criminal Justice Sector
Public >>
National Probation Service
Improving Breach Enforcement Performance by over 160%
Public >>
National Probation Service
Swiftly Improving "Swift Justice"
Public >>
National Probation Service
A shared approach to process management
Public >>
Olympus
TQMI Help NHS Trusts Improve Performance using Olympus Patient Systems
Private >>
Police Force
Improving the Process for Road Traffic Collisions
Public >>
Property Services Company
Applying "Lean" Concepts to Drive Improvement
Private >>
Retail Industry
Process Improvement in the Retail Sector
Private >>
Securities Company
Using the "Kaizen Blitz" approach to Process improvement
Private >>
Valuation Office Agency
Process Improvement in the Valuation Process
Public >>
Valuation Office Agency
"Best Practice - slogan or process alignment"
Public >>
Valuation Office Agency
Learning from and Sharing Best Practices
Public >>