ISO 9001/2008

"Passion without system is as ineffective as system without passion"

What is it?

ISO 9001/2008 is an international quality standard focusing an organisation on meeting its customers' requirements through the use of effective management systems, operating procedures and continuous improvement.

When to use it:

• If you need to achieve an internationally recognised standard for your management system.
• In response to customer pressure for business systems that are "in control".
• To introduce and formalise external audit into your process of process management.

The benefits:

• Helps to assure those activities designed to give you a competitive edge.
• Provides traceability, enhancing the resolution of quality issues.
• Helps to focus on reducing waste and rework.
• Helps to ensure product and service consistency.
• Increases awareness of existing processes.
• Allows you to identify and take corrective action when needed.
• Enables the identification of root causes.

How TQMI can help:

We can provide the consultancy, training and software tools necessary to improve customer service and integrate ISO 9001/2008 into your wider improvement process.