What is Lean Six Sigma?
Lean Six Sigma is a business philosophy that incorporates statistical and problem-solving techniques to deliver fundamental improvements in performance. By harnessing an understanding of the process along with the people’s knowledge, energy and enthusiasm, it has been shown to result in less waste, fewer mistakes, reduced failure costs, improved customer satisfaction and better profits.
When to use Lean Six Sigma?
- When you are experiencing quality or service problems
- When you want to design a robust, error-free process
- When you want to reduce waste and improve productivity